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Support – Q&A

Hi Nufies!

We hope you are feeling happy and full of energy! We can understand that some of you might have some questions about Nufie and our app. Therefore, we have created a simple Q&A to help you out. If you still don’t feel that your questions have been answered, please contact us at [email protected] and we will be happy to advise you. You can also connect with us on Twitter: @nufiesupport

General

Is there any charges for using Nufie?

Nufie is free to use for everyone!



How do I invite my friends to start using Nufie?

If you enjoy Nufie, feel free to share it with everyone – the more, the merrier! If your friends aren’t Nufies yet, you can create an activity and share it through Facebook.



On which products can I use Nufie?

At the moment, Nufie is availabe on iPhone and iPad. We look to expand to other products within the near future, please bear with us. 

I really enjoy Nufie!

In which social medias can I follow Nufie?

That’s great, fellow Nufie! You can follow us on Facebook, Instagram, Twitter and Snapchat at the moment. We would love to connect with you and share the fun through any of these platforms!

Why did you create Nufie? 



We believe there are many of us who want to find new friends, but it can sometimes be difficult to know how. We also believe that there is a desire to connect more with the friends we already have. We came up with a solution to this: Nufie.

Log in

Can I login to Nufie if I don’t have a Facebook account?

No, unfortunately not. You need a Facebook-account to be able to login to Nufie.

Why can’t I login to Nufie?

There can be many reasons for that. If you have tried to restart the app, or your iPhone/iPad, and it still doesn´t work, contact us at [email protected] and we will try to help you.

Will it be visible on Facebook that I am using Nufie?

Only the activities that you share will be visible.

Activities

How do I invite my friends to an activity that I have created in Nufie?

You can only invite friends to an activity if they are using Nufie. When you have created your activity, you then choose who you wish to invite. If you choose “Private”, a list will appear with all your friends, and you can choose from there.

Why can’t I see any activities in my surrounding area? (also, how do I broaden my search for activities)

You can try to add some more interests in your profile settings! Nufie will then match you with activities based on your newly chosen interests. You can also extend your search radius to make activities further away visible to you.

Can I make my activity visible to only females or males?

Yes! When you have created your activity, you then choose who you wish to invite. If you choose “Females Only”, only females can see it.

Can I search for activities that are taken place in other cities or countries?


No, you can only see the activities happening in your surrounding area and within your search radius.

Personal

What is your Integrity policy?

In our Terms and Conditions and Privacy Policy you can read about our Integrity policy.

Your Profile

How do I create a profile in Nufie?

When opening Nufie you are asked to sign in using your Facebook login. This doesn’t mean that your Nufie-profile will be identical to your Facebook account. Your name, age and profile picture from Facebook is the only part that is synchronized with Nufie. Your email will not be visible to others in the app and your Facebook password is never seen by us or anyone else.  

How do I add/remove interests?

You can easily manage your interests in your profile.

Can I edit the pictures in my profile?

Your profile picture in Nufie is the same as in your Facebook profile. Your Nufie cover photo can easily be changed in your profile.  

If you still don’t feel that your questions have been answered, please contact us at [email protected] and we will be happy to advise you. You can also connect with us on Twitter: @nufiesupport